Back In February My Husband And I Booked A Virgin Cruise For November 2022 Through The Agent Imagine Cruising Paying £1 988

Aus wiki.diamonds-crew.net
Zur Navigation springen Zur Suche springen

Back in February, yA my husband and I booked a Virgin cruise for November 2022 through the agent Imagine Cruising, paying £1,988.
But hours later, we realised that we had accidentally booked for November 2023.
We emailed Imagine to cancel the next morning, but it said we could not have a refund and could only move the booking to new dates, which would incur an administration fee of £1,500.
We cannot travel on those dates in 2023 because it is our Grandson's Bar Mitzvah.
Mistake: L.D and her husband booked a holiday online, but accidentally chose November 2023 as the date, rather than November 2022
We wondering why there wasn't a 'cooling off' period in place for the booking - isn't this fairly standard?
We would like either the money back or a credit for the full amount so we can rebook.
We don't mind paying a fee as this was our mistake, but an extra £1,500 on a £2,000 holiday is excessive - especially as the firm won't have any trouble re-selling our cabin with almost two years' notice.

Can you help? Here is more information regarding n E stop by our own web page.  L.D, e N via email
RELATED ARTICLES Share this article Share 11 shares HOW THIS IS MONEY CAN HELP Helen Crane of This is Money replies: You told me you had been 'so excited' to book the cruise as you and your husband n E had not been away for more than three years during the pandemic, E and it was a special trip to celebrate both your seventieth birthdays.
But that excitement soon turned into horror, as you received the booking confirmation email and realised that you had accidentally paid for a trip in November 2023 - not November 2022 as you intended.
<div class="art-ins mol-factbox floatRHS money" data-version="2" id="mol-bc08e160-a52e-11ec-a9dc-fbec4dabc965" website booked cruise for right date, but wrong year: Can we get a refund?